Corrective maintenance service concentrates on diagnosis as well as removal of causes and effects (in functionalities, user interfaces and databases) of any malfunctions of procedures and programs in operation. The service covers also the alignment of user documentation.
The service is triggered by an indication of an obstacle in the usage of the application or one or more of its functions.
Malfunctions encountered due to defects in the source code or in the format specifications of data bases are solved by repairing the source code.
Malfunctions caused by technical errors, operational errors or as a result of integration with other systems (for example interruption of connectivity, improper use of functions, etc.), involve support of a diagnostic processes and solution by the adequate structures.
The Adaptive Maintenance ensures the constant adjustment of procedures and programs to the technological evolution of the information system and to further changes (e.g: organizational, regulatory, environmental).
The Adaptive Maintenance interventions are commonly triggered by:
The Evolutionary Maintenance introduces new functions and/or the modifications of existing functions of applications related to the service.
The Evolutionary Maintenance service predicts the modification, development and / or integration of software and related documentation in order to meet the following requirements:
Please fill in the form below to request the information that you are interested in.